Refund policy - Miracle Doll

What is the refund process?

Refunds and returns must be done within 30 days from the date of delivery. Intentional modification or cosmetic amendments of the system that may impact the refurbishment or usability will void the terms of the system’s return policy.

You may refund/return your order for any of the following reasons:

Systems that are defective/damaged upon arrival, please contact us.

Here follows the general requirements for returns:

Proof of purchase (invoice order number and payment receipt).
The system must be in its original state and condition, along with all original accessories (e.g. remote control and charging cable) and any free gifts received with it.

Intentional misuse or abuse of the system, including failure to properly maintain or service
Power surges, electrical storm damage or incorrect power supply
Malfunction caused by improper disassembling, modification or repairing by 3rd party
Incorrect, improper or inappropriate operation
Insect or vermin infestation
Accidental damage due to owner's negligence
Exterior damages caused by chemical fumes or sharp objects

Uninstallation and return delivery charges will not be charged. Drill holes left behind by the system after uninstallation will be patched up. However, painting services will not be provided.

One 1-to-1 exchange is allowed per purchase. The exchange system will not be eligible for further exchange or refund unless faulty.

If your refund/return meets the above requirements and should you wish to proceed with the refund/return, please contact our Customer Service Team with your contact details and invoice order number.

Here follows the refund/return process:

Our Customer Service Team will verify the refund/return reason(s) and arrange an uninstallation and pick-up date for you
We will process your refund or replacement based on the reason(s) highlighted to our Customer Service Team within 10 days from the starting from the day we received your returned system.
A refund reimbursement will be done through the same mode of payment that was made in the original purchase. For cash payments, an e-banking transfer will be done instead.

What is the refund process?？

Refund and return must be on the date of delivery 30 Complete in the sky。 Systems that may affect renovation or availability may be modified or appearance modification will invalidate the terms of the system return policy policy。

For any reason，You can refund/Return the goods：

If the system is defective when it arrives/Damage，Please contact us。

The following is the general requirements for returns：

Purchase certificate（Invoice order number and payment receipt）。
The system must be in the original state and status，And all original accessories（For example, remote control and charging cable）And any free gifts that follow。

Intentional misuse or abuse of the system，Including failure to maintain or repair correctly
Surge、Thunderstorm damage or incorrect power supply
Because the third party is improperly disassembled、The fault caused by modification or repair
Incorrect、Improper or improper operation
Insects or pests invading
The accidental damage caused by the negligence of the owner
External damage caused by chemical smoke or sharp objects

Do not charge uninstallation and return freight。 After uninstallation, the drill left by the system will be repaired。 But do not provide spraying services。

Each purchase allows one -to -one to change the goods at a time。 Unless the replacement system fails，Otherwise, you will not be exchanged or refunded again。

If your refund/Return meets the above requirements，And you want to continue refund/Return the goods，Please contact our customer service team and provide your contact information and invoice order number。

Refund/The return process is as follows：

Our customer service team will verify a refund/The reason for the return and arranges the date of uninstallation and pickup
From the date of receiving the system you will return 10 In the sky，Treatment your refund or exchange based on the reasons emphasized to our customer service team。
The refund will be carried out by the same payment method as the original purchase。 Cash payment，Will be changed to transfer through electronic banking。

Refund Policy Refund policy

What is the refund process?

What is the refund process?？